Frequently Asked Questions
Everything you need to know about your Color Wow journey.
When will my order ship?
Most orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number so you can follow your package's progress.
What is your return policy?
We offer a 30-day money-back guarantee on all products purchased directly from our site. If you are not completely satisfied, please contact our support team to initiate a return.
Are Color Wow products safe for color-treated hair?
Absolutely. All Color Wow products are specifically formulated to be safe for color-treated, chemically-treated, and fragile hair, and are 100% sulfate-free.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.
Are your products cruelty-free?
Yes, Color Wow is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.